Annual report
2022/23

Overview

In the most challenging of times, hope of a better tomorrow is often what carries us through. Visionwest inspires futures founded on hope; through journeying alongside individuals in the toughest times; by providing whānau with appropriate support services in the times of need; and by careful planning for our own tomorrow, we create a future founded on hope.

Our mission

Building Hope Together

Kia Tūmanakotia

We believe that, by supporting individuals as they work to answer their greatest needs and achieve their life goals, we can see entire communities transformed.

Our vision

Transforming Lives, Healthy Communities

He Oranga Tāngata, He Oranga Hapori

In all we do, we endeavour to reflect the values that we believe lead to empowerment and transformation for whānau.

Our values

Whanaungatanga – authentic relationships
Aroha – compassion
Mana – dignity
Manaakitanga – holistic care

OUR COMMITMENT

Visionwest is committed to supporting the vulnerable in our communities through the provision of Kaupapa Māori-informed services that provide housing, youth solutions, education and employment, food support, counselling, financial mentoring, in-home healthcare, and early childhood learning and care.

The Executive Team

Lisa Woolley

Lisa Woolley

CEO

Fred Astle

Fred Astle

Head of Māori Development and Education

Mark Bogusz

Mark Bogusz

Head of Finance and Operations

Brook Turner

Brook Turner

Head of Services Development
and Partnerships

Sandra Hewlett

Sandra Hewlett

Head of People
and Culture

Murray Penman

Murray Penman

Head of Health and Community Services

Judy Matai’a

Judy Matai’a

Head of Housing and Pasefika Development

Board of Trustees

Arvind Dayal

Arvind Dayal

Chair

Steve Parker

Steve Parker

Deputy Chair

June Lamb

June Lamb

Treasurer

Gary Grut

Gary Grut

Secretary

Daniel Barthow

Daniel Barthow

Trustee

Jerome Edwards

Jerome Edwards

Trustee

Andrew Fraser

Andrew Fraser

Trustee

What we do

Creating A Future Founded on Hope by addressing some of the key social issues in our local communities and offering support to those who need it.
Homelessness

We believe every New Zealander has the right to a warm, dry, healthy, and affordable place to live and yet, in Aotearoa New Zealand, 102,123 people – 2.2% of the population – are severely housing deprived, almost half of them under the age of 25. 1

  • As part of the Auckland Housing First Collective, Visionwest Community Housing Tenancy Services provide transitional and permanent housing solutions for those experiencing homelessness.

  • In Tāmaki Makaurau Auckland and Waitaha Canterbury, our Community Housing Support Services provide wraparound support for client whānau to enable them to escape poverty, sustain their tenancies, and work towards achieving their future goals.

Poverty

Around 20% of children in Aotearoa New Zealand live in a household with lower than 50% of the national median income after deducting housing costs. 2

  • Money Mentors is Visionwest’s personalised financial mentoring hub for those who want support with their financial challenges.
Food insecurity

Almost 40% of New Zealand households experience food insecurity, while 19% of children live in households that experience food insecurity. 3

  • Whai Manaaki Kai, our food supply service, provides multiple avenues for whānau to access food support including Manaaki Kai, our newly established social supermarket and Te Kapu a free weekly lunch run in partnership with Glen Eden Baptist Church for Visionwest client whānau and the local community.

Wellbeing

Nearly 1 in 4 New Zealand adults (aged 18 and over) experience ‘poor’ mental wellbeing on the World Health Organisation’s WHO-5 scale.We believe that, with the right support, people can overcome many of the challenging situations they face and move forward in their lives.

  • Visionwest Wellbeing Centre offers a range of confidential counselling and wellbeing services to whānau of all ages including counselling support for children, families, and couples.

  • Specialist culturally appropriate trauma counselling is available through Mātanga Oranga, the counselling service within Huia Mai.

  • Counselling for children is provided through our counselling in schools programme currently working in six local primary and intermediate schools.

Aged and disability care

Many older people and those who are living with a disability could not experience the comfort and independence of living in their own home without personalised care and support.

  • Visionwest Home Healthcare’s trained Support Workers provide over a million hours of personalised in-home care to over 7,000 client whānau every year.

Rangatahi (youth) development

The unemployment rate of young New Zealanders in Aotearoa New Zealand is three times the national average. 5

  • Ōhinga Tū, Visionwest’s youth development service, ensures rangatahi who need support in self-development receive the encouragement, wisdom, and advice that will provide inspiration and hope for tomorrow and will enable them to confidently walk the pathway to a flourishing future.

  • Ōhinga Tū provides a range of mentoring, training, and pre-employment programmes for young people with each programme designed to meet specific needs.

Ngā take Māori – Māori issues

Māori are over represented in almost every health and social service support statistic, including those provided by Visionwest. Visionwest has taken a proactive approach to integrating tikanga (ways of being) and mātauranga (knowledge) from Te Ao Māori to seek to develop options of support that we hope will serve Māori (and others) better. This includes Huia Mai which is involved in:

  • Proactive Kaupapa Māori development within Visionwest.
  • Several kaupapa Māori-focused services including Mātanga Oranga (Māori-informed trauma support), Ōhinga Tu (rangatahi development programme), and My Whare (youth housing programme).
Pasefika Development

15.5% of the population of Tāmaki Makaurau Auckland identify with a Pacific ethnicity  With this in mind and recognising the overrepresentation of Paseifika tagata (people) accessing Visionwest services, a GM of Pasefika Development has recently been appointed. It is too early to report on progress in this space in this report.

    1 University of Otago researchers and the Ministry of Housing based on the 2018 census.
    2 Stats NZ, 2021
    3 RNZ – 21 July 2021
    4 Stats NZ 2018
    5 Stats NZ December 2021
    6 Stats NZ 2018

    Annual Insights

    Our response to homelessness
    Tā mātou whakautu ki te āhuatanga kāinga kore
    Community Housing

    HOUSES PROVIDED BY VISIONWEST (LONG-TERM AND TRANSITIONAL)

    Our response to the needs of older people and people with disabilities
    Tā mātou whakautu ki ngā hiahiatanga o te hunga kaumatua me te hunga hauā
    Elderly Icon Statistics

    CLIENTS CARED FOR (MONTHLY AVERAGE)

    Our response to food insecurity
    Tā mātou whakautu ki te āhuatanga kai pōharatanga
    Pātaka Kai

    FOOD PARCELS PROVIDED THROUGH PĀTAKA KAI

    Our culturally
    informed response
    Tā mātou whakautu ki
    te āhuatanga ahurea
    Huia Mai

    MĀTANGA ORANGA SESSIONS

    Our response to youth
    employment and
    training needs
    Tā mātou whakautu ki
    te kimi mahi rangatahi
    me te wananga
    Youth Solutions

    YOUTH RECEIVED MENTORING & EMPLOYMENT SUPPORT

    Eden Cottage
    Te iti kahurangi
    Eden Cottage

    FAMILIES WITH CHILDREN RECEIVING EARLY CHILDHOOD EDUCATION

    Our response to financial hardship
    Tā mātou whakautu ki
    te āhuatanga rawakore
    Money Mentors

    FINANCIAL MENTORING SESSIONS PROVIDED

    Our response to emotional and mental health needs
    Tā mātou whakautu ki te
    āhuatanga o te taha hinengaro
    Wellbeing Centre

    SESSIONS SUPPORTING CLIENTS

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    Chairperson’s Report

    5

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    Chairperson’s Report